Privacy Policy

🔒 Privacy Policy

This Privacy Policy describes how elgrecojewelry.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase.

 

1. Collecting Personal Information

We collect information to operate our business, fulfill your orders, and improve your experience. We categorize the information we collect as "Personal Information" when it can uniquely identify you.

Type of Information Examples of Data Collected Purpose of Collection Shared With
Device Information Browser version, IP address, time zone, cookies, pages viewed, and site interaction. To load the Site correctly, provide security, and perform analytics to optimize our site. Shopify, Google Analytics
Order Information Name, billing/shipping address, email, phone number, and payment details (including credit card numbers). To fulfill your contract, process payments, arrange shipping, prevent fraud, and communicate with you about your order. Shopify, Payment Gateway, Shipping Carriers
Customer Support Info Any additional information you provide when contacting us via email or phone. To provide you with necessary customer support and resolve issues. Shopify, Email Service Providers

Source of Collection: Device Information is collected automatically (using cookies, log files, etc.). Order and Support Information is collected directly from you.

 

2. Sharing Personal Information

We only share your Personal Information with trusted service providers to help us run our business and fulfill our contracts with you.

  • Service Providers: We use Shopify to power our online store. You can read more about how Shopify uses your data here: https://www.shopify.com/legal/privacy. We also share necessary information with our payment processor, shipping carriers, and analytics partners.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena or lawful request for information, or otherwise protect our rights.

 

3. Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

  • Analytics: We use Google Analytics to understand how our customers use the Site. Read more about Google's data use here: https://policies.google.com/privacy?hl=en.

  • Advertising: We share information about your site usage and purchases with advertising partners like Google Ads and Facebook/Instagram to show you relevant ads on other platforms.

Your Opt-Out Rights: You can opt out of targeted advertising using the links below:

 

4. Your Rights (GDPR for European Residents)

If you are a resident of the European Economic Area (EEA), your Personal Information is processed under the General Data Protection Regulation (GDPR).

Right Description
Right of Access You have the right to request access to the Personal Information we hold about you.
Right to Rectification You have the right to request correction of inaccurate data.
Right to Erasure You can ask us to erase your Personal Information (the 'Right to be Forgotten').
Right to Portability You can request to receive your Personal Information in a commonly used format and transfer it to a new service.

Lawful Basis for Processing: We process your personal information under the following lawful bases:

  • The performance of the contract between you and the Site (e.g., fulfilling your order).

  • Your consent (e.g., subscribing to emails).

  • Compliance with our legal obligations.

  • Our legitimate interests (e.g., fraud prevention, improving services).

Data Retention: When you place an order, we retain your Personal Information for our records unless you request its erasure.

 

5. Cookies

We use cookies to enhance your browsing experience. A cookie is a small file downloaded to your device that allows the website to remember your actions and preferences.

  • Control: Most web browsers automatically accept cookies, but you can choose to accept or reject them through your browser's settings ("Tools" or "Preferences").

  • Note: Removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

 

6. Changes and Contact

Changes to Policy: We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Minors: The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children.

Contact Information: For more information about our privacy practices, if you have questions, or if you would like to exercise your rights, please contact us by email or mail:

Email: info@elgrecojewelry.com

Mail: Paterakis Spiros I. Koundourou 8 72100 Agios Nikolaos, Greece