Shipping Policy

📦 Worldwide Shipping & Delivery Information

We are delighted to ship our jewelry from Greece to customers all over the world! At checkout, you can select the service that best meets your needs: Registered Post (Standard) or DHL/FedEx Express (Premium).

 

Shipment Processing & Tracking

  • Processing Time: We prioritize quick delivery. Your order will be dispatched within 1 business day after your payment is confirmed.

  • Secure Packing: Every piece is packed with extra care and secure materials to ensure it arrives at your door in perfect condition.

  • Tracking: Once shipped, you will receive a notification email containing your tracking number.

    • Standard Shipping: Your package is sent via Hellenic Post Registered Mail and can be tracked on your national postal service website.

    • Express Shipping: Full tracking is provided via the selected carrier (DHL or FedEx).

 

Estimated Transit Times

Please note that the times below are estimates provided by the carrier and do not include any time spent in customs clearance.

Destination Standard Shipping (Registered Post) Express Shipping (DHL/FedEx)
European Union 4 – 12 business days 2 – 4 business days
All Other Countries 7 – 14 business days 4 – 7 business days

  • European Union Countries include: Austria, Belgium, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, plus non-EU countries Iceland, Norway, Switzerland, and the United Kingdom.

 

Customs Duties and Import Fees

We strive to make your international shopping experience as smooth as possible.

🧾 We can often assist with customs declarations to help facilitate a smoother import process.

Please message us 📩 before purchase if you'd like help with this option.

Please be aware that buyers are responsible for any applicable import duties, customs taxes, or fees levied by your country’s customs office upon the arrival of your order.

These charges are determined by your country's regulations and are beyond our control. We recommend checking with your local customs office for specific information regarding potential charges.